Refund Policy

At Minninnooka Polo & Equestrian Club, we value our members and aim to provide a high-quality equestrian and community experience. This Refund Policy explains when refunds are available and when they are not.

1. Memberships

• Social & Riding Memberships – fees are billed monthly or annually. Membership fees are non-refundable once paid. Members may cancel with one month’s written notice (after any minimum term).

• HPA Memberships – require a 12-month minimum commitment. Membership fees are non-refundable if cancelled early.

2. Lessons, Training & Chukkas

• Bookings cancelled more than 24 hours in advance may be rescheduled or credited.

• Cancellations made less than 24 hours before the session are non-refundable.

• No-shows are non-refundable.

3. Events & Clinics

• Tickets or entry fees are non-refundable unless Minninnooka cancels the event.

• If Minninnooka cancels, members may choose a full refund or transfer to a future event.

4. Exceptional Circumstances

Refunds or credits outside these rules may be considered at Minninnooka’s discretion in cases such as:

• Serious illness or injury (medical evidence may be requested).

• Event cancellation due to extreme weather or safety concerns.

5. How to Request a Refund

All refund or credit requests must be made in writing to:
📧 [Insert club email address]

6. Minninnooka’s Rights

• Minninnooka reserves the right to amend this policy with one month’s notice.

• Decisions on refunds outside this policy are at Minninnooka’s sole discretion.